Privacy Policy

Last updated: 19 March 2026

Who We Are

The website royallreels-casino.com is operated under the brand Royal Reels Casino by Digibrite SRL, registered in Costa Rica, which holds a licence from the Curaçao Gaming Control Board. Since its establishment in 2021, Royal Reels Casino has been committed to safeguarding the personal information of every player. As the data controller, Digibrite SRL processes your data in accordance with internationally recognised privacy principles and applicable data-protection legislation. All communications between your browser and our servers are encrypted using 256-bit SSL/TLS technology, and all transactions are denominated in Australian Dollars (AUD).

Information We Collect

In delivering our online casino services, Royal Reels Casino gathers the following categories of personal data:

Identity information: your full name, date of birth, nationality and gender, collected during account registration and the KYC (Know Your Customer) verification process.
Contact details: email address, mobile number and residential address, used to administer your account and communicate important service updates.
Financial records: payment method references, partially masked card numbers, cryptocurrency wallet identifiers and a complete history of all deposits and withdrawals in AUD.
Technical data: IP address, device type, browser version, pages visited, referral source and session duration, collected automatically via cookies and analytics tools.

Why We Process Your Data

Account administration: creating and maintaining your player profile, verifying your identity and securely processing financial transactions.
Platform integrity: detecting suspicious activity, preventing fraud and money laundering, and upholding the security of the service.
Personalised communications: sending tailored promotional offers and platform updates, only with your explicit prior consent.
Regulatory obligations: meeting legal requirements imposed by the Curaçao Gaming Control Board and other applicable authorities.

Legal Grounds for Processing

We rely on the following legal bases when handling your personal data: firstly, the performance of the contract formed upon your registration at Royal Reels Casino; secondly, your informed and freely given consent, particularly with respect to marketing communications; and thirdly, the legitimate interests of Digibrite SRL in maintaining platform security, preventing fraud and continuously improving the user experience for Australian players.

Sharing of Information

Royal Reels Casino does not sell, trade or rent your personal data to any third party. Information may, however, be shared with:

Payment service providers: to facilitate the secure execution of deposits and withdrawals under strict security protocols.
Regulatory bodies: in response to lawful requests from the licensing authority or other competent government agencies.
Infrastructure partners: hosting, cloud services and security providers bound by confidentiality agreements.

How Long We Keep Your Data

Your personal data is retained for the duration of the active contractual relationship and thereafter in accordance with the retention periods mandated by applicable law. Technical browsing data is stored for no longer than thirteen (13) months. Once the relevant retention period expires, records are permanently deleted or fully anonymised so that they can no longer be linked to an identified individual.

Your Data Rights

Under applicable privacy legislation, you are entitled to the following rights:

Access: obtain a copy of the personal data we hold about you.
Rectification: request correction of any inaccurate or incomplete data.
Erasure: request deletion of your data where no overriding legal obligation prevents it.
Restriction: request temporary suspension of processing in certain circumstances.
Portability: receive your data in a structured, machine-readable format.
Objection: object to processing based on grounds relating to your particular situation.

To exercise any of these rights, please email [email protected]. We will respond within thirty (30) calendar days.

Security Safeguards

All data transmitted between your device and our servers is encrypted using SSL/TLS 256-bit protocols. Access to databases is limited to authorised personnel who authenticate via multi-factor verification. Regular penetration testing and independent RNG audits are conducted to maintain the ongoing integrity of the platform. Our KYC verification process adds a further layer of protection against identity fraud.

Cookies and Tracking Technologies

Royal Reels Casino uses cookies and similar technologies to enhance your browsing experience. Comprehensive details of the types of cookies we deploy, their purposes and your management options are set out in our Cookie Policy.

Privacy Enquiries

If you have any questions about how your personal data is handled or wish to exercise your rights, please write to: [email protected].